Your First Visit to Piedmont Dental
We want your first visit to be comfortable and stress-free. Here is everything you need to know about what to expect when you walk through our doors.
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What to Bring
To make your first appointment as smooth as possible, please bring the following:
- A valid photo ID
- Your dental insurance card (if applicable)
- A list of current medications, including dosages
- Any relevant medical records or x-rays from your previous dentist
- Completed patient forms (available for download below or at our office)
What to Expect
Your first visit to Piedmont Dental is all about getting to know you and your dental needs. Here is a step-by-step overview of what your visit will look like.
Step 1: Warm Welcome
When you arrive at our Rock Hill office, our friendly front desk team will greet you and help you with any remaining paperwork. Our reception area is designed to help you relax, so take a seat and make yourself comfortable.
Step 2: Medical and Dental History Review
Your dental team will review your medical and dental history, including any current medications, allergies, or health conditions that may affect your dental care. This helps us tailor our approach to your specific needs and ensure your safety during treatment.
Step 3: Comprehensive Examination
Your dentist will perform a thorough examination of your teeth, gums, bite, and jaw joints. Digital x-rays may be taken to reveal issues not visible during the visual examination. This comprehensive assessment gives us a complete picture of your oral health.
Step 4: Professional Cleaning
If your oral health allows, a professional dental cleaning may be performed during your first visit. Our hygienist will gently remove plaque and tartar, polish your teeth, and provide oral hygiene tips specific to your needs.
Step 5: Discussion and Treatment Plan
After your examination, your dentist will sit down with you to discuss their findings, answer your questions, and recommend a treatment plan if any issues are identified. We believe in transparent communication and will explain all options clearly, including costs, so you can make informed decisions about your care.
Patient Forms
To save time during your first visit, patient forms are available at our office and can be completed when you arrive. Our front desk team will provide you with:
New Patient Registration
Contact information and insurance details
Medical & Dental History
Current medications, allergies, and past treatments
Consent & HIPAA Forms
Treatment consent and privacy acknowledgement
We recommend arriving 10-15 minutes early to complete paperwork, or call ahead at (803) 328-3886 if you have any questions about what to bring.
Insurance and Payment
Piedmont Dental accepts most major dental insurance plans, including:
- Delta Dental
- BlueCross BlueShield
- Cigna
- Aetna
- MetLife
- United Healthcare
- Humana
- And many more...
Our front desk team will verify your benefits before your appointment and explain your coverage so there are no surprises. For patients without insurance, we offer competitive pricing and flexible payment options to make quality dental care accessible to everyone.
Payment Options
- Cash, check, or credit/debit cards (Visa, Mastercard, Discover, American Express)
- CareCredit healthcare financing (0% interest options available)
- Flexible payment plans for larger treatments
Dental Anxiety? We Understand.
If visiting the dentist makes you nervous, you are not alone, and we want you to know that we take dental anxiety seriously. Our team is trained to help anxious patients feel comfortable, and we offer IV sedation for patients who need extra help relaxing. Just let us know about your concerns when you schedule your appointment, and we will make accommodations.
Schedule Your First Visit
We are currently accepting new patients and would love to welcome you to the Piedmont Dental family. Call us at (803) 328-3886 or book your appointment online. We look forward to meeting you.
Ready to Get Started?
Schedule your first visit to Piedmont Dental. New patients are always welcome.